Naaradh
Products

Two products.
One reliable
AI voice agent.

Naaradh handles the phone, so you can focus on growing your brand. Choose one product or use both — built for Indian ecommerce, with compliance at the core.

Install on ShopifyBook a demo
AI Customer Support Line24/7COD Order ConfirmationPre-shipment

Not sure which one you need?
Talk to our team and we’ll help you choose.

Talk to us
Product 1

AI Customer Support Line

Your always-on support agent.

Naaradh answers your store’s phone line 24/7, handles common customer questions, and passes the rest to your team with a ticket or a live handover.

Install on ShopifyExplore features
  • Answers order status and delivery questions
  • Answers return and policy questions from your help articles
  • Shares order details only after verifying the caller
  • Takes address changes and callbacks as tickets for your team
  • Hands over to your team during working hours
  • Natural conversations in Hindi, English or Hinglish
Product 2

COD Order Confirmation

Stop RTOs before they happen.

Naaradh calls your customers within minutes of a cash-on-delivery order to confirm the details, cutting return-to-origin losses and wasted shipping.

Install on ShopifyExplore features
  • Verifies order and delivery details
  • Confirms the customer still wants the order
  • Cancels unshipped COD orders on request, if you allow it
  • Only calls between 9 a.m. and 9 p.m.
  • Respects DND and consent rules
  • Writes the outcome back to your store

Why online brands choose Naaradh

Built for compliance

Built around Indian telecom rules: calling hours, DND, consent and disclosure.

Reduces operational cost

Fewer RTOs, a lighter support load and happier customers.

Simple to set up

Install the app, set your preferences, go live.

Pay for results

Confirmation calls are billed only when a customer gives a clear answer.

FAQ

Common questions about our products.

Everything you need to know about how Naaradh works.

View all FAQs
01Can I use both products together?

Yes. Both run on the same agent, the same numbers and the same dashboard. The support line is billed per connected minute; confirmation calls are billed per confirmed outcome.

02Which phone number will be used?

Your support line gets an Indian number: publish it, or forward your existing line to it. Confirmation calls also go out from Indian numbers, never from a foreign caller ID.

03Does it work with my existing Shopify store?

Yes. Naaradh installs as a Shopify app and reads your orders from there. There is also a WooCommerce plugin and a REST API for other stores.

04Is it compliant with Indian telecom regulations?

It is built around them: calls only between 9 a.m. and 9 p.m., DND checks, recorded consent for marketing calls, and every call opens by saying it is an AI and that it is recorded. A customer who says no is not called for that reason again for at least 90 days, and a number on our do-not-call list is never called.

05Can I customize the voice and language?

You choose the language (Hindi, English or Hinglish), the store name the agent uses and the answers in your help articles. Custom voices are part of the Enterprise plan. The AI and recording disclosures cannot be switched off.

Product · Naaradh